Texas Tech University — Director of Student Financial Aid and Scholarships

Texas Tech University (Texas Tech) in Lubbock, Texas is a creative and complex hub of scholarship, research, and teaching, as well as the flagship institution of the four-institution Texas Tech University System. Founded in 1923, Texas Tech is the seventh largest university in Texas with an enrollment of 38,209—of those, 31,957 are undergraduate, 5,835 graduate, and 417 law students. The University is one of 86 public institutions among 120 universities and colleges in the Carnegie Classification of Institutions of Higher Education’s “Very High Research Activity” category. Through its 12 colleges and schools, Texas Tech offers 150 undergraduate, 100 graduate, and 50 doctoral degrees. The campus, which boasts Spanish Renaissance architecture, was described by American author James A. Michener as the “most beautiful west of the Mississippi until you get to Stanford” and by Stewart Mandel of Sports Illustrated as “easily one of the ten most beautiful campuses” he had seen. In the past year, Texas Tech was designated as a Hispanic-Serving Institution, one of 12 Carnegie Tier One Research institutions to achieve this distinction. 

Reporting to the associate vice president for enrollment management, the director of student financial aid and scholarships serves on the Enrollment Management leadership team and leads the Office of Student Financial Aid and Scholarships in support of Texas Tech’s ambitious strategic enrollment, retention, and graduation goals. The director is responsible for the overall management and administration of all student financial aid programs, as well as the operations of the Office of Student Financial Aid and Scholarships. She/he is charged with ensuring that the office provides personal and exemplary services to Texas Tech students and their families, while complying with all federal, state, University, NCAA, agency, and donor laws, regulations, and policies that impact and govern the awarding of financial aid. The director is responsible for the management and development of an annual financial aid budget of approximately $400 million and an operating budget of approximately $2.7 million. Supervising a team of 50 full-time and 12 part-time staff who provide services for the undergraduate, graduate, and law school financial aid applicants, she/he will hire, train, and provide professional development opportunities and mentoring to all financial aid staff members. 

The director will oversee the assessment, development, and implementation of financial aid leveraging strategies, policies, and awarding practices that ensure the efficient and strategic distribution of aid.  To this end, the director will be expected to collaborate with the associate vice president in analyzing Texas Tech’s full portfolio of student financial aid programs for benchmarking and operational improvement. The incumbent will also be expected to provide thought leadership and expertise on issues of student access, affordability, retention and indebtedness.

A bachelor’s degree is required (master’s degree preferred). Priority consideration will be given to applicants with significant documented experience in a senior management position leading a successful financial aid program at a college or university. Additional knowledge, experience, and capabilities needed for success in the Director position include:

  • proven track record of directing a progressive financial aid operation within a highly collegial office environment with proven quality assurance; 
  • previous success as a thoughtful and proactive change manager;
  • ability to create and implement annual and long-term plans that strategically allocate student financial aid resources to advance the University’s goals, mission, and vision;
  • capacity for creative thinking, coupled with outstanding communication, assessment, and supervisory skills;
  • an interpersonal style that fosters collaboration and innovation;
  • active involvement and leadership in local, state, and/or national professional organizations; and 
  • demonstrated sophisticated understanding of state and federal reporting and compliance regulations. 

Review of applications will begin May 3, 2019, and continue until the position is filled. 

Applications, including a position-specific cover letter and resume, may be submitted online at www.spelmanjohnson.com/open-positions. Nominations for this position may be emailed to Michel Frendian, mrf@spelmanjohnson.com. Applicants needing reasonable accommodation to participate in the application process should contact Spelman Johnson at 413-529-2895.

Visit the Texas Tech University website at: www.ttu.edu

As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.

Related: