California State University, Northridge — Associate Director for Housing Facility Operations

Job Title: Associate Director for Housing Facility Operations
Job ID: 8222
Full/Part Time: Full-Time
Job Code: 3312 Administrator II
Job Grade: Range A
Department: Student Housing/Operatins-8286

CSUN’s Commitment to You

CSUN is committed to achieving excellence through teaching, scholarship, learning and inclusion. Our values include a respect for all people, building partnerships with the community and the encouragement of innovation, experimentation and creativity. CSUN strives to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. CSUN is especially interested in candidates who make contributions to equity and inclusion in the pursuit of excellence for all members of the university community.

About the University

One of the largest universities in the country, California State University, Northridge (CSUN) is an urban, comprehensive university that delivers award-winning undergraduate and graduate programs to nearly 40,000 students annually and counts more than 330,000 alumni who elevate Southern California and beyond. Since its founding in 1958, CSUN has made a significant and long-term economic impact on California, generating nearly $1.9 billion in economic impact and more than 11,700 jobs each year. The LAEDC recognized CSUN as its 2015 Eddy Award winner for its positive economic impact. Serving more students on Pell Grants than any other institution in California, CSUN is also a social elevator and one of the most diverse universities in the country. CSUN ranks 13th in awarding bachelor’s degrees to underrepresented minority students and seventh in bachelor’s degrees to Latino students, serves the 13th largest Jewish student population, and enrolls the largest number of students who are Deaf and hard-of-hearing of any U.S. state university. The journal Nature recently named CSUN a Rising Star for scientific research, and the NSF ranks CSUN in the top five nationally among similar institutions for graduates who go on to earn doctorates in the sciences. CSUN is where individuals rise. And through them, so does Greater Los Angeles and beyond.

About the Department

Student Housing and Residential Life (SHRL) is a large department within California State University, Northridge (CSUN) serving the university community consisting of 44 acres of grounds and approximately 1,100,000 square feet of facilities space in 34 buildings that house 3,200 single students and 120 students/staff with families. For more information, please visit: 


Under the supervision of the Director of Student Housing and Residential Life, the Associate Director for Housing Facility Operations serves as a critical member of the Student Housing Management team, and oversees all facilities and activities of the Student Housing Operations unit, including maintenance, custodial, and grounds functions, while directly supervising two full-time employees and overseeing approximately 45 full-time employees and a varying number of seasonal staff. The incumbent provides strong leadership and guidance in helping Student Housing set and meet its mission, vision and values, and helps develop guidelines, policies and procedures based on the University’s goals, particularly as they relate to supporting student success, retention and graduation, ensuring a safe, enjoyable, attractive environment for students that supports their academic and personal development. The Associate Director uses performance metrics and assessment programs to ensure that residents have high quality facilities and services; researches, understands and implements changes based on industry trends and best practices; works closely and collaboratively with various campus departments, including Physical Plant Management, Risk Management, Facilities Planning, and Purchasing; and works to ensure positive relationships both internally and externally. The Associate Director manages a $4.1 million annual operating budget and oversees the Student Housing long-range major maintenance program plan and budget that anticipates and responds to infrastructural, mechanical, and aesthetic facility’s needs; coordinates feasibility reviews, cost estimates, bid preparation, scheduling, and on-site inspections for a wide range of major maintenance projects; works with the Financial Operations Analyst to generate budget and expense reports and maintain proper records; develops guidelines to ensure facilities meet American with Disabilities Act standards and other compliance codes; and develops and implements inventory management to confirm that supplies and equipment are being properly maintained. Serves on-call for after-hours  maintenance emergencies; and as back-up to the University’s emergency operations center team; and performs other duties as assigned.


Equivalent to graduation from an accredited four-year college or university with a Bachelor’s degree in a job-related field; Master’s degree preferred. Equivalent to five years of progressively responsible professional experience, preferably in facilities management; with two of the five years in a managerial role preferred. Two or more years of experience in a college housing program at a large public institution preferred; experience working in a union environment preferred.

Knowledge, Skills, & Abilities

Strong management and leadership skills and ability to develop high functioning teams using a variety of leadership approaches. Thorough knowledge of facilities operations. Knowledge and understanding of planning, scheduling, and coordinating work in a fast paced facilities management environment as well as general understanding of custodial, grounds, and building maintenance operations including but not limited to: plumbing, electrical, heating, ventilation, and air conditioning, painting and locksmith. Knowledge and understanding of current technologies and information systems and potential applications to work problems, particularly as they relate to facilities management. 

General knowledge of developing, managing, and operating major maintenance budgets.  Specialized skills and ability to: lead and effectively manage teams; effectively establish and maintain cooperative working relationships within a diverse, multicultural environment; maintain positive collaborative relationship with union leadership and represented employees; maintain appropriate financial records; interpret technical procedures or regulations; effectively present information and respond to questions from groups of managers, colleagues, customers, and the general public; write reports, business correspondences, and procedure manuals. Must have strong computer skills and  be competent in Microsoft Office applications.

Pay, Benefits, & Work Schedule

Salary is commensurate with knowledge, skills, and experience. The University offers excellent fringe benefits.

General Information

This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. This position is a sensitive position as designated by the CSU. A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the status of candidates who apply for the position. Additionally, the person holding this position is considered a “limited reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

How To Apply

Review of applications will begin April 19, 2019, and continue until the position is filled. A resume with an accompanying cover letter may be submitted via the Spelman Johnson website at Nominations for this position may be emailed to Jennifer N. Hiatt at  Applicants needing reasonable accommodation to participate in the application process should contact Spelman Johnson at 413-529-2895.

Visit the California State University, Northridge website at

Equal Employment Opportunity

CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Our nondiscrimination policy is set forth in CSU Executive Order 1096. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101.