Clark Atlanta University — Director of Counseling and Disability Services

Department: Counseling and Disability Services
Reports To: Associate Dean – Student Wellness, Outreach, and Assessment

The following statements are intended to describe the general nature and level of work to be performed and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All duties listed are essential functions for the position. It is understood that other related duties may be assigned.

CAU is the result of the unity of two historically significant institutions: Clark College, founded in 1869, the nation’s first private liberal arts institution to award baccalaureate degrees to African Americans, and Atlanta University, founded in 1865, the nation’s first graduate level institution for African Americans. Ignited by its history, CAU is committed to delivering education that is accessible, relevant, and transformative.

General Function (Description):
The Director of the Counseling and Disability Services Center provides overall direction, management and supervision of clinical/counseling services, registration of students with documented disabilities, consultation services, and outreach programs to educate CAU students in areas related to psychological health and well-being. The Director also provides direct counseling and after-hours on-call services. Counseling services include initial assessments, short and long-term counseling, group interventions, crisis interventions, critical incident debriefings, case management (i.e., referrals to hospitals and external treatment providers, management and maintenance of clinical records and documentation, and the provision of resources) for both CAU graduate and undergraduate students. The Director serves as the primary point of contact for crisis cases, concerns about risk management, and in matters of high criticality and/or sensitivity. In the Disability Services area, the Director oversees and provides direct services for the process of registering students with documented disabilities, to include receiving and reviewing all required and necessary medical documentation, discussing medical documentation and reasonable accommodations with students and treatment providers, meeting with students to determine reasonable accommodations, developing letters of accommodation to submit to faculty members, maintaining ongoing contact with registered students, as well as developing and implementing programs for registered students. The Director also develops, conducts and oversees outreach education programs that are conducted in various settings on the CAU campus.

Examples of Duties and Responsibilities:

  • Provides direct clinical services (on an individual, couple’s and group basis) to CAU undergraduate and graduate students. 
  • Supervises the licensed mental health staff, interns, and the administrative professional for the Center. 
  • Provides consultation services to CAU faculty, staff, and administrators. 
  • Serves as the primary point of contact for after-hours, weekend and holiday on-call services. 
  • Coordinates and oversees the process for hospitalizing students on a voluntary and involuntary basis. 
  • Provides recommendations (based on documentation from treatment providers) regarding students’ medical clearance to continue their academic studies after a period of illness. 
  • Ensures the continuity of care for students after hospitalization. 
  • Develops policies, procedures and operating standards for the Counseling and Disability Services Center. 
  • Oversees all administrative, budgetary, and operational aspects of the Center. 
  • Works with external resources to provide social services referrals to students in need. 
  • Serves as the primary reviewer, overseer and guardian of clinical/medical records. 
  • Maintains knowledge and compliance standards related to The Health Insurance Portability and Accountability and Accountability Act (HIPAA), Privileged Communication, Americans with Disabilities Act of 1990 (as amended), and Section 504 of the Rehabilitation Act of 1973.

Desired Qualifications:

  • 3-5 years demonstrated administrative experience including supervisory, financial management, and strategic planning responsibilities. 
  • Demonstrated experience with Microsoft Suite and Titanium Scheduler. 
  • Demonstrated ability providing quality mental health care that utilizes a variety of theoretical orientations and techniques. 
  • Commitment to valuing a variety of different experiences, encouraging input and collaboration from campus stakeholders, including being mindful of experiences related, but not limited to: age, gender, race, ethnicity, religion, socio-economic status, LGBTQ, and/or job type. 
  • Excellent oral, written and interpersonal skills, along with the ability to relate well to students, staff and faculty. 
  • Extensive training and experience in mental health, clinical assessment, counseling and psychotherapy. 
  • Knowledge of the Americans with Disabilities Act of 1990 (as amended), and Section 504 of the Rehabilitation Act of 1973. 
  • Experience is providing the full array of direct services and supervision of disability services (to include the registration of students with documented disabilities, oversight of compliance with the implementation of reasonable accommodations, and programs and services for students with disabilities).

Minimum Hiring Standards:

APA-approved doctoral degree (Ph.D. or Psy.D.) in Counseling or Clinical Psychology.

Years of Experience
5-7 years of direct counseling or clinical experience, with at least four (4) years of post-doctoral experience working in a counseling center setting in a college or university. Two (2) years of professional experience working with disability support services, including the review, registration, and implementation of reasonable accommodations and services for students with disabilities.

Years of Management / Supervisor Experience
3-5 years of management and supervisory experience within a counseling center or clinical setting required.

Licensed in the State of Georgia or licensed in another venue with the ability to meet requirements for licensure in the State of Georgia after one (1) year of employment.

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Clark Atlanta University is an Equal Opportunity / Affirmative Action Employer