Bridgewater State University — Staff Associate, Coordinator of Resources in Support of Excellence (RISE) Program

Staff Associate, Coordinator of Resources in Support of Excellence (RISE) Program

Department Summary:
From Bridgewater State University’s inception in 1840 by Horace Mann as one of the first normal schools in America, to the current day, BSU has worked to ensure that our students receive an accessible, affordable, and exceptional education. A national leader in closing the graduation gap for students of color and for supporting LGBTQ+ student success, BSU aspires to be the leader in our mission class for closing achievement/opportunity gaps for under-represented students, while supporting the success of all of our students.

The mission of the Division of Student Success and Diversity is to work collaboratively with campus partners to close achievement and opportunity gaps and support equity in higher education. The vision guiding our divisional efforts is the creation of a replicable national model focused on the elimination of achievement and opportunity gaps through the development, implementation and assessment of effective and transformative student success and diversity practices. The Resources in Support of Excellence Program will be key in aiding institutional efforts to close the achievement/opportunity gap experienced by low income students.

Position Summary:
Reporting to the Vice President of Student Success and Diversity, the inaugural Coordinator of the Resources in Support of Excellence (RISE) Program will implement interventions intended to close achievement and opportunity gaps for students attending Bridgewater State University, with an emphasis on low income/Pell Eligible students.

Full-time, 12 month position, exempt, APA unit position

Position Type: APA Professional

Essential Duties:
• Act as proxy for the vice president as requested on retention-oriented practice discussions.
• Act as a representative of the university with external stakeholders and community partners in order to share BSU’s aspiration of, and practices to, close achievement/opportunity gaps.
• Act as initial point of contact for student questions, concerns and feedback related to a range of student success issues, with emphasis on supporting the retention, persistence and graduation of BSU students.
• Provide extensive and proactive phone, email, text outreach to students, and follow-up as appropriate, to ensure students have accessed the services they need to optimize their success.
• Identify and recommend student retention interventions informed by institutional research and best practice information.
• Participate on cross-divisional committees and work groups, as well as work independently, in order to implement student retention interventions and to help create student-centered institutional processes.
• Conduct assessment on the student success interventions implemented in the division and draft reports in order to track the effectiveness of divisional retention efforts.
• Conduct on and off campus presentations to share BSU’s retention oriented best practices.
• Collaborate on and maintain print and electronic student-centered communication strategies.
• Other duties as assigned by the Vice President of Student Success and Diversity.

Required Qualifications:
• Bachelor’s degree.
• Minimum of at least 5 years of progressive work experience with an emphasis on retention-oriented intervention activities.
• Demonstrated work experience supporting intersectional diversity and equity.
• Experience closing opportunity/achievement gaps in higher education.
• Strong cross-divisional collaboration, oral and written communication skills.
• Experience interacting with community partners to leverage area resources on behalf of students.
• Some evening and weekend work required.

Preferred Qualifications:
• Master’s degree in higher education administration, psychology, public administration, social work, student affairs administration, or related field.
• Experience completing assessment-oriented reports designed to inform decision-making.
• Knowledge of higher education student success best practices.
• Experience with data-informed decision-making and practice.

Work Environment:
Bridgewater State University complies with the Americans with Disabilities Act (ADA) to provide reasonable accommodation to qualified applicants and employee with disabilities.

Office activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and interaction with computer equipment; Occasional bending, reaching, lifting, pushing and pulling up to 5 pounds.

Special Conditions for Eligibility:
Please be aware that employment at Bridgewater State University is contingent upon completion of a successful background check.

Salary Range: $55,000-$60,000
Posting Number: S00415P
Open Date: 11/01/2018
Close Date:
Open Until Filled: No

Special Instructions to Applicants:
Please note the following information is required to complete your application for this position:

*a minimum of one (1) employment history entry.

*a minimum of three (3) professional reference entries.

To apply, visit

Bridgewater State University (BSU) is an affirmative action/equal opportunity employer which actively seeks to increase the diversity of its workforce. We are dedicated to providing educational, working and living environments that value the diverse backgrounds of all people.