Bridgewater State University — Director of Online Program Development and Support

Director of Online Program Development and Support

Department Summary:
The College of Continuing Studies offers access to Bridgewater State University by providing pathways to degrees and credentials for post-traditional students. We offer high-quality, flexible programs and courses—on campus, online, and at our satellite locations—that allow students with complex lives to achieve their educational and professional goals.

Position Summary:
The Director of Online Program Development and Support, will implement the College of Continuing Studies' Online Program Development Process and manage the day-to-day operation of the Online Program Support (OPS) Center. The center will facilitate the development of and provide ongoing support for online programs in the College of Continuing Studies and other areas of the university as assigned. The director will act as a project manager for online program development, working with faculty and academic departments to assure the timely development and launch of new online programs and the regular refresh of existing programs. Within the online program development process, the director will manage and allocate the resources of the Online Program Support Center.

The director will also work with faculty and departments to assist in the design of online courses and programs and to ensure that courses and programs are designed following best practices and universal design principles.
SUPERVISION RECEIVED: Dean, College of Continuing Studies
SUPERVISION EXERCISED: Online Programs Support Center Staff

Position Type: APA Professional

Essential Duties:
• Facilitate the development of online programs and courses through the implementation of the college’s online program development plan.
• Manage the staff of the Online Programs Support Center, including the assignment of staff to particular development and support projects.
• Provide instructional design support for online program and course development projects and consult with faculty on the best practices in program and course design.
• Communicate with other university support services to coordinate support for online faculty, students, and potential students in an attempt to make the entire online education experience in the college’s programs more user-friendly, effective, and seamless.
• Manage the college’s online program quality assurance model and ensure continuous improvement in our online offerings.
• Collaborate closely with administrators, faculty, and staff on the development of systems and services to support online programs and courses.
• Work closely with the staff of the Teaching and Technology Center (TTC), and other university offices to provide a comprehensive program of training and faculty support for online courses and programs.
• Collaborate with IT to recommend and evaluate technologies relevant to online learning.
• Monitor and understand the broader educational and technological landscape and changes within higher education and the education industry; apply this understanding to organizational priorities and programmatic offerings

Required Qualifications:
• 5 years of professional experience with at least 2 years of program development or project management experience in online programs.
• Master’s degree in a relevant field
• Knowledge of the best practices in online education.
• Experience working with an enterprise level LMS.

Preferred Qualifications:
• Master’s degree in Instructional Design
• Quality Matters certification(s)
OLC certification(s)
• Experience with Blackboard LMS.
• Experience teaching university-level subject matter online.

Work Environment:
Bridgewater State University complies with the Americans with Disabilities Act (ADA) to provide reasonable accommodation to qualified applicants and employee with disabilities.

Office activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and interaction with computer equipment; Occasional bending, reaching, lifting, pushing and pulling up to 5 pounds.

Special Conditions for Eligibility:
Please be aware that employment at Bridgewater State University is contingent upon completion of a successful background check.

Salary Range: $80,000 – $85,000
Posting Number: S00416P
Open Date: 10/12/2018
Close Date: 11/18/2018
Open Until Filled: No

Special Instructions to Applicants:
Please note the following information is required to complete your application for this position:

*a minimum of one (1) employment history entry.

*a minimum of three (3) professional reference entries.

To apply, visit

Bridgewater State University (BSU) is an affirmative action/equal opportunity employer which actively seeks to increase the diversity of its workforce. We are dedicated to providing educational, working and living environments that value the diverse backgrounds of all people.