Colorado College — Director of Student Support

Founded in 1874, Colorado College (CC) is an independent, coeducational, liberal arts and sciences college of bold ideas, located in the beautiful city of Colorado Springs on the Front Range of the Rocky Mountains at the foot of Pikes Peak. Ranked among the top 30 National Liberal Arts Colleges by U.S. News & World Report, Colorado College enjoys an unequivocal mission: to provide the finest liberal arts education in the country. What makes Colorado College distinct is its inimitable combination of program, place, and people. Colorado College is a unique institution in terms of geography and pedagogy. Set in the foothills of the Rocky Mountains, Colorado College is the only selective liberal arts college in the region and enrolls just over 2,000 undergraduate students. Through 37 academic departments, faculty engage students directly and prepare them for leadership in the 21st century. The College’s signature academic program, the “Block Plan,” is an intensive academic schedule that allows students to immerse themselves in a single subject for three and a half weeks, rather than balancing several courses over a semester. One example of the College’s innovative work is the integration with the world-renowned Colorado Springs Fine Arts Center (now the Fine Arts Center at Colorado College), which has greatly expanded arts programming and sparked new interdisciplinary learning opportunities. Students at Colorado College learn more than theoretical approaches; they learn to embrace the importance of diverse backgrounds and viewpoints and appreciate how diversity enriches their understanding of the world.

Reporting to the Vice President for Student Life/Dean of Students and the Vice Provost, the Director of Student Support serves to connect the Student Life and Academic components of the student experience. The Director will serve as the College’s primary point person on case management for students related to student support and success, to include receiving and making referrals, working closely with academic partners, meeting with students, and interfacing and communicating with other campus partners to develop and track intervention and success strategies.

The Director will supervise the professional support staff of the Office of Student Life, ensuring professional and courteous interactions with the widely diverse visitors to the office. In addition, the Director will develop a broad and detailed understanding of all aspects of the student experience as well as all of the support services available in order to serve as a highly informed and collaborative resource for students, faculty, staff, and parents regarding student success. The Director will oversee the core of Colorado College’s Student Life Division academic support, serving as a catalyst and general resource for students, academic departments, and other campus offices. The Director will develop powerful partnerships with Academic Affairs to foster student success, to include collaborative work with the Vice Provost and Provost to provide proactive support and consultation on student success. Further, the Director will frequently meet with students regarding potential leaves of absence for emotional, behavioral, academic, or other personal reasons; withdrawals and return from withdrawals, navigating the Colorado College experience; and, a variety of other matters related to student success. Employing current technology, the Director will develop an effective case management system to assess and monitor the progress of students in crisis and/or distress, to include developing collaborative relationships with the Vice Provost, Provost, Registrar’s Office, Wellness Resource Center, Accessibility Resources, Residential Life & Campus Activities, Counseling Center, Butler Center, Advising Hub, and Colket Center for Academic Excellence. The Director will serve as co-chair of the Students of Concern Committee, maintain an accurate and updated spreadsheet of these students, and provide follow up and referrals as necessary. The Director will also provide training for, maintain the schedule, and participate in the “Dean’s Representative” on-call rotation for the division of Student Life, and serve as first contact for Dean’s Representatives on call after regular business hours throughout the year. 

A master’s degree in a related field plus a minimum of four years of full-time experience in a collegiate setting working directly with students, faculty, parents, and other campus partners is required. Demonstrated expertise in student support, and effectively utilizing technology around student support is required. The successful candidate must be adept at developing and sustaining relationships, possess an understanding of and commitment to supporting diversity, possess critical thinking skills, and have an appreciation of the value of liberal arts in a residential setting. The successful candidate will demonstrate the ability to be a forward-thinking visionary with excitement and passion for the work at hand. In addition, the successful candidate must possess personal integrity and an understanding of one’s self, the ability to lead and follow, excellent oral and written communication skills, critical thinking and creative problem-solving skills, strong administrative and organizational skills, proficiency in Microsoft Office suite, a positive attitude, and the capacity to function well autonomously. Experience with the behavioral management software Colorado College currently utilizes (Maxient) and experience within a residential liberal arts setting are also desirable.

Review of applications will begin October 19, 2018, and continue until the position is filled. A resume with an accompanying cover letter may be submitted via the Spelman Johnson website at Nominations for this position may be emailed to Quincy Martin III at Applicants needing reasonable accommodation to participate in the application process should contact Spelman Johnson at 413-529-2895.

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Colorado College is an equal opportunity employer committed to increasing the diversity of its community. We do not discriminate on the basis of race, color, national origin, gender, age, religion, gender identity or expression, disability, or sexual orientation in our educational programs and activities or our employment practices.