Miami University — Director, Education Abroad

Miami University, a student-centered public university founded in 1809 in Oxford, Ohio. Miami has built its success through an unwavering commitment to liberal arts undergraduate education and the active engagement of its students in both curricular and co-curricular life. It is deeply committed to student success, builds great student and alumni loyalty, and empowers its students, faculty, and staff to become engaged citizens who use their knowledge and skills with integrity and compassion to improve the future of our global society.

Global Initiatives
Aligned with the Miami University’s commitment to advance global learning, Global Initiatives promotes the dynamic, comprehensive internationalization of the University through the infusion of multicultural and comparative perspectives in scholarship, teaching, and service. Support focuses on user- and constituent-friendly services with a commitment to efficiency, and acts as the connective tissue for all institutional internationalization realms of activity.

Study Abroad
Education Abroad at Miami University is a hallmark of our academic experience and includes international and domestic travel experiences for academic credit, internships, service learning, research, and not for credit activities. Miami University consistently ranks in the top three public universities for the percentage of undergraduate students who study abroad by the time of graduation, and in the top 25 of all U.S. doctoral universities in total number of students who study abroad annually.

Position Summary
The Miami University Director of Education Abroad provides overall institutional leadership for the administration and management of study abroad, study away, and related travel programs. The Director collaborates to coordinate critical support and direction related to study abroad and study away programs, across all institutional and academic divisions. Programs include faculty led, exchange, European campus, and affiliate programs. The Director of Education Abroad is responsible for maintaining quality of academic programming commensurate with ranking among the best in the nation. The Director also serves in the role of health and safety risk manager for all institutional travel programs, credit and non-credit, and coordinates crisis response for all programs.

Duties and Responsibilities
The Director develops and implements the education abroad programming, academic, and global learning strategy for Miami University in collaboration with university leadership, including program development and evaluation. The Director coordinates staffing, as well as stakeholders across the campus and community, to streamline program development processes, assess and manage risk associated with travel programs, coordinate crisis response, communicate and implement policies, develop and monitor performance indicators for programmatic success and liaise with current and prospective study abroad partners, domestically and abroad.

  • Oversee a large volume of short-term and long-term faculty led study abroad/away programs.
  • Coordinate risk management and crisis response protocols, policies, and contracts with approved providers for study abroad. Act as case manager and coordinate response for study abroad/away and international student crises.
  • The Director collaborates with International Student & Scholar Services, Student Affairs, Student Success, and broadly across Academic Affairs on international student and scholar emergency situations.
  • Compliance coordination and implementation (includes, but not limited to Clery Act, FERPA, procurement, insurance, travel guidelines, communication protocol)
  • Develop and recommend policy, lead faculty preparation, and risk management workshops.
  • Collaborate with divisional administrative personnel and faculty on planning and expansion of quality academic programs designed to increase intercultural and global competence, including assessment of learning outcomes and goals.
  • Supervise staff including coordinators and advisors. Coordinate logistics of travel programs between and among the academic divisions.
  • Represent Education Abroad in various institutional committees, including Campus Care Team and the University Internationalization Committee.
  • Collaborate on other projects as assigned related to campus internationalization initiatives and programs.

Supervisory Responsibility
The Director of Education Abroad supervises the study abroad advisors, MUDEC Coordinator and advisor, and faculty led program coordinators, as well as student study abroad Ambassadors and graduate student interns.

Working Conditions

  • This position will require 24/7 crisis response coordination coverage for periods of time totaling approximately 8 months each year.
  • International travel required.
  • Required to obtain Forum on Education Professional Certification in Education Abroad within 12 months of hire.

Please carefully review the minimum qualifications. Applicants who do not meet the minimum requirements are eliminated from the applicant pool.

Minimum Qualifications

  • Master’s degree and seven years of work experience in international education/study abroad administration.
  • Demonstrated experience collaborating effectively with internal and external stakeholders.
  • International program development and management experience. Evidence of success in leadership for building strong study abroad enrollments and programs.
  • Experience in a leadership position and as an effective supervisor.
  • Knowledge of progressive and effective global learning and pedagogical best practices and standards and ability to work effectively with faculty to develop immersion programs.
  • Prior experience managing risk and coordinating crisis response.
  • Excellent planning, budget, data development, and organizational skills.
  • Evidence of strong communication skills and attention to following through to resolution.
  • Ability to work independently with minimal direct supervision.
  • Passport required.

Desired Qualifications

  • Doctorate in relevant discipline.
  • Ten years of experience working in international education.
  • Proficiency in a second language.
  • Forum on Education Abroad Professional Certification in Education Abroad

To apply, submit a cover letter, resume, and list of three references to:

Screening of applicants will begin August 30, 2018 and will continue until the position is filled.

Inquiries on posting details contact Donna Gouvan at

Miami University, an EO/AA employer, encourages applications from minorities, women, protected veterans and individuals with disabilities. Miami University does not discriminate on the basis of age, color, disability, gender identity or expression, genetic information, military status, national origin, pregnancy, race, religion, sex, sexual orientation or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for all reasonable accommodations for disabilities related to employment should be directed to or 513-529-3560.
Miami University’s Annual Security and Fire Safety Report with information on campus crime, fires, and safety may be found at: Hard copy available upon request. A criminal background check is required. All campuses are smoke- and tobacco-free campuses.