College of Staten Island (CUNY) — Enrollment Services Coordinator

Job ID: 17988
Full/Part Time: Full-Time
Regular/Temporary: Regular

Reporting to the Director of Enrollment Services and Financial Aid Operations, the Enrollment Services Coordinator supports the daily operations of the College’s Enrollment Service Center.  The Center provides one-stop services to assist students in a single location in areas such as Financial Aid, Registrar, Bursar, Admissions, online services as well as information on broader College services and activities. The Enrollment Coordinator will provide supervision to a team of part-time staff.

In addition to the CUNY Title Overview, key responsibilities include, but are not limited to, the following:

  • Supervises clerical and/or part-time staff and coordinates work schedules.
  • Monitors the needs of students with a focus on providing services in a single location or ensures an appropriate referral is made.
  • Ensures the staff provides the highest quality of customer service.
  • Stays current on federal, state and campus based financial aid policies to ensure accuracy of information is provided to the team and the students.
  • Works collaboratively across divisions, ensures the team remains current on changes, and coordinates the provision of services so accurate information is delivered to students, families and staff.
  • Assists the Director in the day-to-day administration of the Center.
  • Assists in outreach to students to alert them to matters affecting their enrollment.

Bachelor’s Degree required.

Preferred Qualifications:

  • A background in Enrollment Management preferred.
  • The successful candidate will have excellent customer service skills and strong verbal and written communication skills. Collaborative work in a team environment is essential.


  • Supports student enrollment activities and processing.
  • Provides direct student services and works collaboratively with other units to support registration, payment, and related activities
  • Conducts workshops on enrollment management services and processes
  • Counsels students, staff and faculty on academic registration, admissions, testing, and related processing
  • Manages student information databases and resolves issues with student records and transactions
    –  Ensures compliance with college, Federal, and New York State regulations and policies
    –  Creates and updates content for web pages, bulletins, and other media to ensure effective communications to students and campus community
    –  May supervise clerical and/or part-time staff and coordinate work schedules
    –  Performs related duties as assigned.

Assistant to HEO


Salary commensurate with education and experience.

To apply, please visit and enter the Job ID# in the “What” section field.  Candidates must attach a resume, cover letter, and three professional references (name, title, organization, and contact information) as one file.

June 5, 2018

CUNY Job Posting: Managerial/Professional

CUNY encourages people with disabilities, minorities, veterans and women to apply.  At CUNY, Italian Americans are also included among our protected groups.  Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.