The University of North Carolina Charlotte — Director, Multicultural Academic Services

The University of North Carolina Charlotte, North Carolina’s urban research university (, seeks a Director for Multicultural Academic Services. This is a 12-month clinical faculty position and is expected to begin in March, 2018 (negotiable).

The mission of the Office of Multicultural Academic Services is to promote the academic and personal success of traditionally underserved students, with a focus on embracing diversity, social justice, cultural awareness, and academic excellence. The Office of Multicultural Academic Services has a mission to provide academic support, an inclusive learning environment, and opportunities for traditionally underrepresented students, which includes students who may be underrepresented based on (but not limited to) factors such as race and ethnicity, sexual identity, or their family’s collegiate experience.

Multicultural Academic Services consists of a variety of collaborative programs across campus aimed at promoting cultural understanding and appreciation.  The Office serves as a clearinghouse for information that ensures appropriate access and provides academic support services that foster recruitment, retention, engagement, and graduation of students, especially underrepresented students, at UNC Charlotte.  Services rendered by the Office of Multicultural Academic Services include but are not limited to: academic advising, academic workshops, peer counseling and tutoring, faculty and curriculum development, advocacy, and coalition building that maintains a collaborative network of partners and resources. The Office collaborates closely with campus partners pursuing similar objectives including the Multicultural Resource Center, the Dean of Students’ Office, the Faculty Affairs and Diversity Office, and the Council on University Community.

Required Qualifications: Doctorate degree with 4-7 years of administrative experience in higher education with multicultural and diverse populations; or a Master’s degree with 8-10 years of related administrative experience in higher education with multicultural and diverse populations; commitment to serving the needs of diverse student populations, and a record of advancing diversity, equity, and inclusion in higher education.

Necessary experience, knowledge, and skills include:

  • Fiscal and human resource management, policy development, strategic planning and use of new technologies;
  • Exceptional verbal and written communication skills to clearly and effectively interact with a variety of diverse audiences and constituencies;
  • Interpersonal skills and political acumen to foster initiatives that enhance student success, diverse and inclusive education, and campus climate, within MAS and between other campus partners across the university;
  • Experience with strategic planning and assessment;
  • Knowledge of best practices related to delivery of academic services for multicultural and diverse populations; and
  • Demonstrate In-depth knowledge of and first-hand experiences with the educational and cultural needs of a diverse student body and be able to relate to culturally diverse students, faculty, and staff; as well as parents, alumni, and community leaders.

Preferred Qualifications include: Teaching, training, conducting community outreach, and fundraising.

Applications: Applications must be submitted electronically at and must include a cover letter summarizing your unique qualifications to lead MAS, a current CV or resume, and a list of four references with current contact information.

Review of applicants will begin after January 31, 2018 and continue until the position is filled.

Charlotte is a thriving and vibrant metropolitan center, with a 10-county metropolitan statistical area population approximating 2.3 million. The region offers a diverse population, an array of artistic and cultural offerings, thriving professional sports franchises, and an excellent year-round climate. As an EOE/AA employer and an ADVANCE Institution that strives to create an academic climate in which the dignity of all individuals is respected and maintained, the University of North Carolina Charlotte encourages applications from all underrepresented groups. All finalists are subject to criminal background checks.