College of Staten Island (CUNY) — Financial Aid Processing Specialist

Job ID: 17064
Full/Part Time: Full-Time
Regular/Temporary: Regular

Reporting to the Financial Aid Director, the Financial Aid Specialist is an Aid Processing Specialist in the Office of Student Financial Aid, including the CUNY Title Overview other duties include:

  • Assigns Perkins loan accounts to US Department of Education for collection.
  • Conducts training workshops.
  • Creates and works with datasets in Excel, Access and other applications to facilitate aid processing.
  • Implements default-reduction initiatives.
  • In consultation with Bursar’s office, determines TAP eligibility status, and reviews Title IV aid disbursements to ensure awards are fully disbursed.
  • Processes Direct Loan and alternative loan applications.
  • Provides students with Return of Title IV (R2T4) advisement.
  • Represents Financial Aid Office on CUNY and College committees.
  • Represents the Financial Aid Office at Recruitment and Admissions events.
  • Reviews and reconciles awards and disbursements.
  • Reviews records in CUNY, federal and New York State databases to establish student eligibility status.
  • Reviews, corrects, and validates ISIRs.
  • Serves as liaison with CUNY’s student borrower billing and collection services.
  • Works closely with Enrollment Management offices as well as other departmental operations to determine aid eligibility.

Bachelor’s Degree and four years’ related experience required.

Preferred Qualifications include:

  • Excellent written and verbal communication skills as well as strong multi-tasking skills.
  • Knowledge of Microsoft Office Suite, with an emphasis on MS Access and MS Excel, and PeopleSoft preferred.
  • Flexibility to work scheduled evenings (approximately once every three weeks)

Administers and supervises financial aid programs and operations.

  • Reviews contracts, disbursements, tuition and fees; validates student eligibility for various programs
  • Administers, monitors and troubleshoots CUNY financial aid systems as well as Federal and NY State systems in order to ensure integrity of student databases and timely and accurate delivery of funds
  • Assists CUNY staff, applicants, and students/families with advice on financial aid issues and eligibility
  • May review and reconcile student payroll processing
  • Represents the Financial Aid function at Admissions events; works with academic departments as well as Bursar, Registrar, Admissions and Computing offices to assure staff understand and implement financial aid processes correctly
  • Assists in the development and evaluation of Admissions processes
  • Prepares documentation, instructions, and materials in various media to support financial aid activities
  • Performs related duties as assigned.

Job Title Name: Financial Aid Specialist

Higher Education Assistant


Salary commensurate with education and experience.

To apply, please visit and enter the Job ID# in the “What” section field.  Candidates must attach a resume, cover letter, and three professional references (name, title, organization, and contact information) as one file.

August 17, 2017