Harvard University – Alumni Affairs & Development — Senior Associate Director, HAA Clubs & SIGs
Filed in Professional on March 17, 2017
This full-time exempt position in the HAA Clubs and SIGs Office in the Harvard Alumni Association is responsible for departmental staff management and for supporting the alumni Club and SIG networks worldwide, with a particular focus on guiding the strategy for emerging alumni organizations and supporting volunteer networks. This will be done in collaboration with colleagues across the HAA and relevant development colleagues across the University, and in partnership with the Alumni Offices at each of the graduate and professional schools and the Office of the President and Provost of Harvard.
DUTIES AND RESPONSIBILITIES:
- Manages the internal relationships of the Clubs and SIGs team and the daily operations and administration of HAA Clubs and SIGs office. Hires, manages, coaches and mentors staff; works with staff to build professional skills; oversees performance management; tracks departmental budget; and sets staff policies and procedures in partnership with the Director. Works with Director, and other Senior Associate Director, to plan annual staff retreat.
- Provides oversight of and sets strategy for the HAA Shared Interest Group (SIG) program, presents completed SIG applications to the HAA Executive Committee for approval three times a year. In conjunction with the Director, sets marketing and outreach strategy for SIGs, finding significant opportunities to market SIGs to the larger alumni community and to raise awareness of the organizations. Provides guidance and management for all large-scale SIG reunions, and for the SIG re-approval process. Works with the HAA Directors for SIGs to problem-solve and assist struggling organizations, with a key focus on ethnic and cultural identity groups. This includes offering distinctive support to SIGs via events, marketing, general guidance, and community-building. Collaborates with HAA colleagues, and specifically the Associate Director for University-wide Alumni Affairs, to create on-campus programming that is of interest to various SIG communities, highlights the organizations, and raises awareness of the groups. Serves as the liaison to the SIGs for these events.
- Manages the annual HAA Alumni Leadership Conference (ALC), including recruiting the alumni co-chairs, strategically directing the program, overseeing the logistics and budget of the conference, and coordinating with relevant colleagues throughout the HAA on faculty recruitment and conference staffing. Manages the process for recognizing outstanding Clubs and SIGs through the Club and SIG Committee Awards.
- Serves as the liaison to the Director and the three Clubs & SIGs Committee staff liaisons to create open dialogue and communication amongst all three committees and their volunteer leaders. Works with the staff liaisons and alumni co-chairs to set the strategy for that year’s committee, ensure tangible deliverables, and identify potential areas of overlap.
- The above covers the most significant responsibilities of the position. It does not, however, exclude other duties, the inclusion of which would be in conformity with the level of the position.
- Willingness to work occasional evenings and weekends, as well as travel, as required.
- Bachelor’s degree required.
- Strong team management skills, with 5+ years of experience managing a team of 3+ people.
- Minimum of 8 years’ experience in volunteer management in a university or nonprofit setting
- Excellent written and verbal communication skills, both in person and on the phone, required.
- Experience in Alumni Relations preferred.
- Professional background characterized by initiative, leadership, creative energy, and well-honed organizational skills.
- Ability to work well under pressure both independently and collaboratively.
- Ability to recruit, motivate, train, and manage staff and volunteers.
- Demonstrated capability for project management and financial management.
- Experience working with computer systems, including knowledge of various Word, Excel, and Outlook programs and familiarity with database management software.
- Strong diplomatic skills and proven success managing a wide variety of personality types and difficult situations that can arise with volunteers.
- Strong problem solving skills and adept at conflict management.
- Strong meeting management and marketing skills, including proven track record in events planning.
- Job occasionally requires standing for long periods of time and the ability to lift and carry heavy objects.