West Hills Community College District — Director of Accreditation, Research, Institutional Effectiveness and Planning

Salary: $79,997.00 – $158,388.00
Deadline: 02/03/17

Complete job description and application available online at: https://agency.governmentjobs.com/whccd/default.cfm

Under the direction of the Chancellor, provide reports and analysis designed to assist faculty and campus leadership assess and evaluate student achievement and student, program and institutional learning outcomes.

Essential Duties and Responsibilities

  • Develop, maintain, and support the district’s Strategic Research Agenda under the direction of the Chancellor and Chancellor’s Executive Cabinet.
  • Serve as the liaison officer of Accreditation activities between the district office and the colleges.
  • Plan and conduct assessment of college- and district-level administrative and governance functions including communication and workflows.
  • Plan, design and conduct research and assessment necessary to ensure compliance with Accreditation Standards.
  • Provides access to timely and accurate data from district information systems.
  • Serve as primary resource person to provide information for district institutional decision making.
  • Maintains repository/data warehouse and data descriptive of the district’s students, staff and educational programs suitable for reports needed by the college administration for planning and management decisions.
  • Oversee the continuing development of the district data warehouse and other data sources to support the data and research needs of college leadership.
  • Maintain and oversee the development of business intelligence reporting and data analytics.
  • Plan, design and conduct assessment of institutional and student services effectiveness.
  • Consult with faculty and staff district wide to identify research needs, to effectively disseminate research information, and to integrate research findings into policies and practices.
  • Provide leadership and technical assistance for student learning outcomes assessment.
  • Serve as a resource to staff requiring assessment and research assistance for projects, programs, grants and other areas where this support is needed.
  • Develop and present staff development training regarding research value, methods, research findings, and interpretation.
  • Establish and maintain effective working relationships with all faculty, staff, students and the public.
  • Provide leadership and coordination for creating, maintaining, and updating research and planning information in support of institutional decision making, including bottom-line, strategic planning, space utilization, enrollment reports, and faculty workload.
  • Provide analysis, direction and intervention in college and district instructional and student services practices, policies, and systems that improve opportunities for timely student completion and/or achievement of their educational attainment goals.
  • Ensure compliance with federal, state reporting requirements (e.g., IPEDS, National Student Clearinghouse, MIS), and related attendance accounting reports (e.g., California 320 Reporting).
  • Develop and provide reports to support internal monitoring, planning and decision making, including automated reports.
  • Monitor processes and practices for compliance with FERPA, Ed Code, Title 5, Board Policies and other regulations.
  • Supervise and evaluate assigned staff.
  • Provide leadership for the development of Program Learning Outcomes.
  • Perform other duties as assigned.

Knowledge and Skills
Practices as applied to the analysis of programs, policies and administrative needs. Knowledge of federal and state requirements and regulations including California Education Code, Title 5 and district policies and procedures. Knowledge of research design and methodology, including data collection, data reduction, data design and validation of survey instruments. Knowledge of display and reporting methods. Knowledge of research and statistical software i.e. R Statistics, Tableau, Microsoft SQL Server, Microsoft SQL Server Reporting Services, Excel, Civitas, etc. Requires working knowledge of Ellucian. Requires a working knowledge of budget preparation. Requires advanced human relations skills to deliver formal and influential presentations, build effective teams, review performance, and exercise a unique sensitivity to the needs and interests of a diverse student population.

Ability to effectively enforce policies, procedures, standards and applicable laws. Ability to work independently and in a team environment and communicate effectively and concisely complex ideas from multiple sources of complex data. Requires the ability to be a fair-minded, ethical, and honest leader with excellent interpersonal and communication skills oral and written.  Requires the ability to lead and accept responsibility. Requires the ability to organize, plan, develop, and write new programs, develop new concepts, analyze outcomes, and prepare clear and concise reports. Requires the ability to work cooperatively and productively with others.

Physical Abilities
Requires the ability to function in an office environment performing work of primarily a sedentary nature with some requirement to move about campus and to off-campus locales.  Requires the ability to use hearing and speech to make presentations to groups and carry on conversations over the phone and in person.  Requires near visual acuity to read printed materials and computer screens.  Requires sufficient hand/arm/finger dexterity to retrieve work materials and operate standard office equipment.

Working Conditions
Work is performed indoors where minimal safety considerations exist. Travel within and outside of the district is required.


Education and Experience
Demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, ethnic and disability backgrounds of community college students and employees.

This position requires a bachelor’s degree from an accredited college or university. Master’s degree preferred.

This position requires a minimum of 3 years of increasingly responsible experience in institutional research, effectiveness and planning services, preferably in higher education. Experience working with Ellucian, R Statistics, Tableau, Microsoft SQL Server, Microsoft SQL Server Reporting Services, Excel, and Civitas is preferred.

Licenses and Certificates
Requires a valid driver’s license.

Supplemental Information:


  1. Letter of application addressing the selection criteria
  2. Online District application
  3. Professional resume
  4. Unofficial transcripts verifying course work completed and degree(s) received.
  5. Provide names, addresses, home and work numbers of five persons familiar with your work.

*Incomplete applications will not be accepted. It is the candidates responsibility to make sure the application packet is complete.*

West Hills Community College District is an equal opportunity employer committed to nondiscrimination on the basis of race, creed, color, religion, national origin, sex, sexual orientation, gender status, marital status, pregnancy, age, disability, genetic information or covered veteran’s status consistent with applicable federal and state laws. Reasonable accommodations will be provided for applicants with disabilities who self-disclose.