Indiana University Bloomington — Director of Residential Life

Founded in 1820, Indiana University Bloomington (IUB) is a public research university located in Bloomington, Indiana. With over 48,000 students, IUB is the flagship institution of the Indiana University system and its largest university. Innovation, creativity, and academic freedom are hallmarks of the University’s world-class contributions in research and the arts. The 48,000 students have access to over 550 academic programs including 220 undergraduate majors. IUB is a member of the Big Ten Conference and the prestigious Association of American Universities (AAU).

The Director is responsible for the management of a comprehensive residence life program of $90 million dollars and 405 staff members overseeing the division’s 13 residence centers and seven apartment complexes with emphasis on living and learning communities that support the academic mission of Indiana University. The Director provides supervision and leadership for a team of associate and assistant directors engaged in the delivery of programs related to academic and student engagement, diversity education, student conduct, and assessment for on-campus students guided by a residential curriculum. The Director serves as a member of the central office staff that manages all aspects of the on-campus residential student experience including facilities management, culinary services, business services, human resource management, and IT services and develops and implements plans for the administration of all division residence centers including programs to create and maintain a student living-learning environment. This position participates in establishing the rate structure and annual adjustments in accordance with University policy and the division operating budget; directs operational budgets and accounts for and disburses funds; and conducts analysis of management, program, and maintenance costs to determine areas where cost reductions can be affected. The Director examines and directs staffing patterns for professional, graduate, and student staff in all residence centers including assignment of staff for summer conference programs; directs and guides implementation of all University and residence center rules through connection with representatives from the Dean of Students Office; and participates in divisional strategic planning by studying market, comparable and competitive universities, technological opportunities, financial reports, projections and opportunities, survey data, living trends, and the higher education and university environment.

The Director is responsible for planning an annual and long-range schedule of major repairs on all facilities and studies housing demands, occupancy and turnover rate, and accommodation requirements of applicants to recommend policy, program, staffing, and physical requirement changes to attract and retain residents. The Director increases management effectiveness through recruiting, selecting, orienting, training, coaching, and counseling assistant and associate directors and managers including but not limited to the following: communicating values, strategies, and objectives; assigning accountabilities; and planning, monitoring, and appraising job results. The Director develops a climate for offering information and suggestions and providing and participating in educational opportunities; contributes to team-based management by chairing or participating on senior level work teams; and directs extensive committee structures with Residential Life. This position promotes harmonious relations among residents, Division personnel, and the University community, and responds to various emergencies to direct appropriate action to avoid loss of life, and damage to property. The Director convenes and advises student staff advisory council and directs business continuity, emergency, and lockdown preparedness programs for all residence centers.

A master’s degree in higher education student administration or a related field from a four-year college or university and eight years of senior level progressive leadership and supervisory experience is required. Professional experience should include supervision of a substantial number of professional and non-professional positions, preparation and management of complex budgets, and direction of a significant university residential community or operation. Excellent interpersonal and communication skills, written and verbal including a customer service orientation; the ability to communicate effectively with all levels of management and staff; and experience in communicating with diverse populations. Strong organizational and multitasking skills including knowledge of strategic planning processes and ability to plan and implement complicated projects with minimal direction and work under tight deadlines is also important.

Review of applications will begin February 3, 2017 and will continue until the position is filled. A resume with an accompanying cover letter may be submitted via the Spelman Johnson website at Nominations for this position may be emailed to Jennifer N. Hiatt at Applicants needing reasonable accommodation to participate in the application process should contact Spelman Johnson at 413-529-2895.

Spelman Johnson
Indiana University Bloomington-Director of Residential Life
Jennifer N. Hiatt, Search Associate

Visit the Indiana University website at

Indiana University pledges itself to continue its commitment to the achievement of equal opportunity within the University and throughout American society as a whole. In this regard, Indiana University will recruit, hire, promote, educate, and provide services to persons based upon their individual qualifications. Indiana University prohibits discrimination based on arbitrary considerations of such characteristics as age, color, disability, ethnicity, gender, gender identity, marital status, national origin, race, religion, sexual orientation, or veteran status.

Indiana University shall take affirmative action, positive and extraordinary, to overcome the discriminatory effects of traditional policies and procedures with regard to the disabled, minorities, women, and veterans.