State University of New York at Oswego — Student Academic Success Specialist

The Office of Learning Services at the State University of New York at Oswego invites applications for a Student Academic Success Specialist professional staff position.

Posting Date: August 1, 2016

Review Date: Review of applications will begin immediately and will continue until the position is filled

Salary: Commensurate with qualifications and experience. In addition, the State University of New York   provides an excellent benefit package.  For more information on benefits for full-time United University Professions (UUP) professionals, visit:

Date of Appointment: On/around September 12, 2016

Description of Responsibilities:
The Student Academic Success Specialist will work closely with primarily first year students to assist them in achieving their academic goals by helping them navigate through the challenges and demands of college.  The Student Academic Success Specialist will collaborate with academic advisors, faculty members, and other administrators to develop appropriate action plans for students regarding personal and academic support issues.  With intellectual vision, abundant energy, and a clear understanding of basic principles, practices, and major trends in providing academic success programs, will assist in improving retention support, and inspiring students to timely degree completion.

The Student Academic Success Specialist also:

  • Advises and develops an academic success action plan for students currently attending SUNY Oswego who are on academic probation and track their progress
  • Ensures the security, accuracy and reliability of information on the students’ progress and coordinates with other campus offices for data import/export
  • Shows initiative and resourcefulness in planning a student’s academic pathway, work and study assignments, and long-range academic improvements
  • Develops and leads academic success workshops for new and continuing students including time management, use of resources, goal setting and planning
  • Assists with the maintenance of appropriate early alert processes (Starfish, Tutortrac, etc.) for students that are at risk of academic failure
  • Works collaboratively to promote and maintain an atmosphere of excellent internal and external professional service
  • Provides professional development workshops for faculty and staff

In addition, this position will be expected to display a demonstrated potential for excellence in teaching and scholarship, commitment to undergraduate and/or graduate education, and possess communication and interpersonal skills sufficient to work effectively with an increasingly diverse array of students and colleagues.

Required Qualifications:

  • Master’s degree in education, counseling, student personnel, or job-related field
  • Minimum two years academic advising or student services experience, preferably in a 4-year college or university
  • Demonstrated student-centered approach and passion for student success with a focus on meeting the needs of diverse student populations
  • Professional experience must show competence in, and knowledge of, best practices in the assessment of student academic needs
  • Excellent written and oral communication skills

Preferred Qualifications:

  • Experience teaching student success courses with a focus on college success skills
  • Experience in the utilization of computer technology tracking systems such as Banner, Starfish, and/or Tutortrac
  • Experience in developing and offering professional development programs and workshops for faculty and professional staff

To Apply: Submit a resume, a letter of application addressing qualifications including required qualifications, a philosophy statement including how student needs would be assessed, a copy of unofficial transcripts, one letter of recommendation specifically addressing your student-centered approach and passion for student success, and your focus on meeting the needs of diverse student populations, and contact information for three professional references to:

If you have any questions about the position, please call or e-mail: Michelle Kent, Search Chair at 315.312.5614 or

Official transcripts are required prior to hiring.  Files must be complete to be considered.

Visa sponsorship not available for this position.

Description of Department:   The Office of learning Services (OLS) provides academic support to all undergraduate students.  Academic support services include tutoring in all disciplines with emphasis on the 100 and 200 level courses, a writing center, and academic support for those students not achieving the grades required to remain in good standing per the college policies.  The support staff consists of professionals in the areas of math, science and writing, and specialists in the area of study skills and transition issues from high school to college.  SUNY Oswego is also a member of the STAR-NY consortium housed at SUNY Cortland.

Description of SUNY Oswego: Founded in 1861, SUNY Oswego is a public comprehensive college located in Central New York on the beautiful shores of Lake Ontario, 45 minutes from Syracuse. Named one of “Top Up-and-Coming Schools” in U.S. News “America’s Best Colleges” in 2010, a Kiplinger’s “Best College Value” for 2015, and a “Best Northeastern College” by Princeton Review every year since the first edition in 2003, Oswego offers its 8000 undergraduate and graduate students preeminent academic programs in the arts and sciences, business, communications, and teacher education. The College’s success is built on providing students outstanding educational experiences with attention to a liberal arts and sciences foundation, practical applications, interdisciplinary approaches, independent scholarly and creative work, and skills for living in multicultural and global communities. The emphasis on faculty-mentored student research and creative projects is evidenced by Quest, a daylong symposium spotlighting original student research; a stipend program for students engaged in research and creative work; and the Global Laboratory, a STEM-based research abroad program at top-ranked universities around the world. SUNY Oswego is an unusually collegial and vibrant community and is in a time of wonderful opportunities with extensive facilities construction and renovation, a forward-looking strategic plan, and expanded outreach to regional, national, and international communities.

Additional information about SUNY Oswego can be found at

SUNY Oswego is committed to enhancing its diversity. SUNY Oswego is an Affirmative Action/Equal Opportunity Employer and is actively engaged in recruiting, supporting, and fostering a diverse community of outstanding faculty, staff and students.  We encourage applications from qualified applicants regardless of age, race, color, gender, creed, nationality, marital status, sexual orientation, gender identity or expression, familial status or disability or protected veteran status.  Please see our full non-discrimination policy,

In accordance with USCIS regulations, successful applicants must be legally able to work in the United States per the Immigration Reform and Control Act of 1986.

Requests for reasonable accommodations of a disability during the application and/or interview process should be made to the Human Resources Office by calling 315-312-2230 or emailing

For Campus Safety information, please see the Annual Security and Fire Report (Clery) on the Human Resources Website: