The University of Denver — Director of Student and Career Services, Graduate School of Social Work

Job Description
The Graduate School of Social Work (GSSW) aspires to be among the finest graduate schools of social work in the country. GSSW currently has a competitive PhD program and offers a Masters of Social Work degree at three campuses in Denver, Durango and Glenwood Springs. In addition, GSSW is in the process of developing a MSW program to be delivered completely online. The GSSW is a vibrant center for intellectual development, a leader in promoting diverse communities, and an advocate for an integrated and inclusive model of social work, all within a facility that supports the best educational practices. Our faculty, staff and students are committed to excellence in teaching, scholarship, community leadership and service. Our mission is to foster social responsibility regarding social and economic justice, quality of life and multicultural communities, based on equality for all people.

Student Affairs best practice employs an integrated approach. It recognizes that student service functions are not independent of each other but rather, function interdependently with significant overlap. With the desire and necessity to integrate career development initiatives at the start of a MSW students program, these services are embedded within the student experience at GSSW, and not separate from our provision of student services. As GSSW continues to grow and as the student population continues to get younger and less prepared personally and professionally for graduate school and their careers, our programs are designed to provide the requisite student services staff to support these changing needs.

Position Summary
In collaboration with and under the direction of the Associate Dean for Academic Affairs and MSW Program Director, the Director of Student and Career Services provides leadership for student services and career development initiatives at GSSW serving the main campus, two off-site campuses and the online MSW program. The Director has supervisory responsibility over two Student Services/Career Program Coordinators and one part-time non-benefited Student Services Assistant.

Essential Functions

  • Manage student related concerns for the school in collaboration with the Associate Dean for Academic Affairs and MSW Program Director.
  • Lead the development and implementation of student services related policy in collaboration with the Associate Dean for Academic Affairs and MSW Program Director.
  • Provide leadership for GSSW initiatives related to inclusive excellence as it pertains to student service.
  • Participate in the planning and implementation of new student orientation for Denver MSW students and online students.
  • Collaborate with the Director of Marketing and Communication to streamline communication to better reach students at all programmatic sites.
  • Develop and implement strategies for community building between Denver, Four Corners, Western Colorado, and online MSW students.
  • Direct the development and implementation of health and wellness initiatives for GSSW students.
  • Supervision of Student and Career Services Program Coordinators and support staff.

Student Services

  • Work closely with the Field Education Department to provide case management to students struggling in their field internship.
  • Work collaboratively with other GSSW and campus stakeholders to address student concerns as they arise. Primary faculty contact for student concern.
  • Oversee all student reviews and provide follow up as necessary.
  • Provide case management for students at GSSW who experience personal or professional difficulties.
  • Support the strategic development of student engagement between the four MSW sites (Denver, distance, online).
  • Provide one-on-one crisis counseling and resource referral as needed.
  • Serve as the primary liaison between GSSW and the Title IX office.
  • Serve as the DU Student Conduct liaison for GSSW.
  • Serve as the Disability Services liaison for DSP including providing support to students with disability about the accommodations process.
  • Serve as the Pioneers Care liaison for GSSW, filing timely referrals as necessary and providing support services and referrals to students.
  • Work in partnership with the Office of Graduate Studies to ensure students are best supported.

Career Services

  • Lead the strategic development of career development programs and services for GSSW in partnership with the Student Services/Career Program Coordinators.
  • Develop a robust package of accessible, online career development opportunities targeting online, distance, and part-time student needs.
  • Collaborate with the GSSW Community Engagement and DU Advancement to engage alumni in the career development of current GSSW students.
  • In collaboration with the office of Global Programs in DU Advancement, provide career focused workshops, career advising, interview practice, networking, and alumni connections.
  • Collaborate with Field to develop ways to integrate field experiences into career development programming.
  • Develop programs addressing international career opportunities and post-doctoral opportunities for all GSSW MSW students.

Knowledge, Skills, and Abilities

  • Knowledge of social work practice and the ability to engage with community stakeholders.
  • Knowledge of the NASW Code of Ethics and application to social work education.
  • Knowledge of the Standards and Indicators for Cultural Competence in Social Work Practice.
  • Knowledgeable of principles of supervision.
  • Excellent interpersonal skills, including cultural humility.
  • Demonstrates cultural sensitivity and ability to relate to diverse groups.
  • A commitment to Inclusive Excellence.
  • Demonstrated leadership skills including being able to work under pressure, using creative problem solving skills and working independently.
  • Ability to understand FERPA, HIPPA, and other confidentiality laws.
  • Ability to analyze data, and create reports.
  • Excellent writing, typing and oral communication skills.
  • Organizational skills in developing and managing projects.
  • Familiarity with Educational Management System (Canvas/Blackboard etc.).

Required Qualifications

  • Master’s degree in Social Work or related field.
  • Three to five (3-5) years of experience in Higher Education and Student Services.

Preferred Qualifications

  • Colorado Social Work License.
  • Three to five (3-5) years of experience in Career Services and management experience.

Work Schedule
Monday – Friday, with some weekends & evenings. Some travel required.

Special Instructions
Candidates must apply online through to be considered. Only applications submitted online will be accepted. Once within the job description online, please click New Resume/CV at the bottom of the page to begin application. If you have questions regarding this position please contact: Michele Hanna, Associate Dean for Academic Affairs –

Please include the following documents with your application:

  1. Resume
  2. Cover Letter

The University of Denver is committed to enhancing the diversity of its faculty and staff and encourages applications from women, minorities, members of the LBGT community, people with disabilities and veterans. The University is an equal opportunity/affirmative action employer.